New research from Information Services Group (ISG) has revealed that global spending on IT and business process outsourcing (BPO) services…
Browsing: Outsourcing
Sitel joins fellow call centers in the Philippines to support the Call Center Association of the Philippines’ (CCAP) fundraising project…
Global customer experience firm Telus International has announced its acquisition of Competence Call Center (CCC), a Berlin-based business process outsourcing…
Business process outsourcing (BPO) firm Wells Fargo Philippines Solutions Inc is set to receive P24.11 million ($474,000) in tax refund…
Weeks after the NCCC Mall Davao fire incident that killed 37 of its employees, Survey Sampling International (SSI) is reportedly…
PHILIPPINES – Impact investing firm ADEC Innovations has recently acquired the healthcare business of SPi Global in the Philippines, the…
PHILIPPINES – Business process outsourcing (BPOs) companies based in Iloilo signed a “Voluntary Code of Conduct” recently, as their means…
Santa Monica, California-based business process outsourcing (BPO) firm TaskUs is hiring 500 more employees in the United States as part…
US-based business process outsourcing (BPO) firm Sitel has opened its fourth hub in Baguio City recently. The new site is…
A survey conducted by Qualfon showed that 82% of its employees would recommend working in the company to a friend…
PHILIPPINES – Performance 360, a homegrown business process outsourcing (BPO) firm based in Cordova town, has announced plans to hire…
Business process services provider Conduent, a company originally created as a divesiture from Xerox, has named Lokesh Prasad as Chief…
Convergent Outsourcing, one of America’s leading collections agencies, has announced the opening of its new customer contact center in Iloilo…
An American outsourcing company has announced plans to hire at least 10,000 Filipinos to meet the growing clients’ demand for…
The IT and Business Process Association of the Philippines (IBPAP) is organizing the 2nd IT-BPM Summit on Cyber Security this…
The business process outsourcing (BPO) sector remains the top-employment sector in the Philippines, accounting for 38% of the country’s total…
In what can be considered as a response to President Donald Trump’s protectionist and anti-outsourcing policies, global technology services and…
ILOILO CITY, Philippines – Megaworld, the country’s largest office developer and lessor, is set to open two new office towers…
Megaworld, the Philippines’ largest developer and lessor of office spaces, is mapping out the so-called ‘Visayas BPO triangle’ with its…
Multi-channel outsourcing firm Teleserve has unveiled its new name and brand – Boomsourcing. The new name reflects what the company…