Author: Robert Tan

Airline miles, frequent flyer miles, or travel points are all the same thing and these refer to an airline-specific currency that you can earn by booking flights with an airline or spending money with a credit card. People who air travel frequently are well aware of the fact that airline miles are highly valuable, as they can allow you to save substantial amounts of money on flights in the form of discounts. But apart from getting a discount on your next flight or booking a flight, what are the ways in which you can use airline miles? Let’s find out!…

The preferences and expectations of hotel guests have changed nowadays. Among the factors that contribute to a positive and memorable stay for guests nowadays, the availability of free WiFi is among the top factors. For many hotel guests, the availability of hotel WiFi is not merely an amenity but a crucial element that leads to their satisfaction. Let us discuss some reasons why hotel WiFi is the key to guest satisfaction. Guests Expect It WiFi has become extremely important for most of us and there is no question about it. A study has revealed that most travelers and guests staying…

The difference between a good airline and a great airline is made by a set of certain features that only a few names in the industry have to offer. A great airline is one that is not only punctual but also provides exceptional customer service and prioritizes passenger comfort. Let us take a look at some of the features that make a great airline. Punctuality Punctuality is one of the most sought-after features for passengers nowadays. Passengers prefer an airline like Cathay, that provides them with a smooth and timely travel experience. Airlines that adhere to schedule and are punctual…

The airline industry hasn’t had a good reputation when it comes to customer service. Be it long queues, hours on hold, and back-and-forth emails, most customers don’t have a particularly important experience with the airline industry. Therefore, airlines must reinvent how passengers view airline customer service by providing top-notch customer service to gain customer loyalty and trust.  It is important for airlines to improve their customer service because it leads to increased customer loyalty. The correlation between customer satisfaction and customer loyalty is an obvious one across all industries and most people would prefer to rebook with an airline because…

The gaming industry experienced massive growth during the pandemic owing to the lockdown. The growth in the industry was such that it was expected that this growth is here to stay for the next few years. However, now reports have indicated that the engagement rate of the gaming companies has come down. In the post-pandemic world, the players have now returned to pursue real work; therefore, this low engagement rate is not surprising for many. Additionally, the video gaming industry is experiencing a chip shortage. As a result, the sales of gaming consoles have also come down. Also, in the…

There is a common myth that cyber-attacks only aim to attack the more prominent companies. However, that is not the case. According to a survey by Verizon, more than 50% of cyber-attacks are designed for SMEs. Therefore, it is high time to let go of the notion that just because a company is small or medium in size, it will not be targeted by cyber attackers. In fact, SMEs should now go beyond installing basic anti-virus software. There is an urgent need for SMEs to take care of their cybersecurity needs. Here are a few ways through which SMEs can…

The Internet is crucial in today’s time not only to communicate but also to grow a business. In fact, during the pandemic, the businesses that were digitally run or managed not only survived but experienced growth too. However, simply having an internet connection to go digital is not enough. It is also essential to have a good internet speed. A poor internet connection slows your business’s growth and can have other catastrophic impacts like losing out on revenues. Here are five ways in which slow internet is slowing your business. 1. It reduces the productivity of the employees A slow…

Rapid advancements in the field of information and technology have provided several benefits. We now have access to a better user experience, faster communication, and instant results. This has led to many possibilities for businesses that are now trying to make their digital presence by working with different software companies to get a personalized and customized application for their business. The major reason why businesses are working with different software companies to get personalized software solutions instead of buying a commercial or off-the-shelf software is that a custom software designed specifically to meet the needs of a business will outperform…

The onset of the COVID pandemic brought a transformation in the work culture that has changed everything. During covid times, everyone used to work from home but after that, the hybrid work model has taken over. The hybrid work model is appealing to a majority of the employees and employers. If you aren’t familiar with the hybrid work model then it gives employees the flexibility to work through both their home and office. A portion of their week is remote working where they can work from home and the remainder is normal office working. It isn’t a perfect business model…

Market Research is very important for the success of any startup and every startup that starts its operations without prior market research isn’t able to gain much traction from consumers. Market research is gathering information about a market, its trends, and consumer interests. Startups can either use pre-existing information and work on that or they can conduct their research (which is the preferred option). Startups that take out time and consume resources to conduct market research before launching any product or service can gain valuable knowledge about the market & its trends and they can use this knowledge to create…

After graduation, when you get several job offers on the table, you would prefer a high-paying, corporate job in a reputable brand or company because that is what most people would do, and being a lucky graduate in a weak economy, going for a well-paid is the right thing to do but what if you get a job offer from a startup that is kicking off and in its initial phases of development. You see the product idea, you like their approach, and believe that they will do well in the future, but you aren’t willing to take the risk…